- ISBN13: 9780399525407
- Condition: NEW
- Notes: Brand New from Publisher. No Remainder Mark.
Product Description
“God knows we need help in how to deal with difficult people. Let Sandra Crowe be your earthly guide.” –Ken Blanchard, co-author of The One-Minute Manager
Do certain people have you gritting your teeth, biting your tongue, and (metaphorically, at least) banging your head against the wall? Do you feel like you’re expending too much energy either engaging in conflict or desperately trying to avoid it? There really are better, easier ways to deal with difficul… More >>
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